Section 01The agreement
These Terms ("Terms") form a binding agreement between you and iRiseUp, LLC ("iRiseUp," "we," "us") covering your use of iriseup.com, related sites, and any system, template, or workflow we deliver (collectively, the "Services").
By using the site or starting an engagement with us, you agree to these Terms. If you're agreeing on behalf of a company, you confirm you have the authority to bind that company. Specific engagements may also be governed by a Statement of Work (SOW) or Master Services Agreement (MSA) — those control wherever they conflict with these Terms.
Section 02Acceptable use
You agree not to:
- Use the Services to break the law, infringe rights, or harm others.
- Probe, scan, or test the vulnerability of our systems without written permission.
- Reverse engineer, scrape at scale, or attempt to extract source code from delivered systems.
- Upload content that's malicious, abusive, infringing, or otherwise objectionable.
- Use the Services to send spam, phishing, or unsolicited bulk messages.
We reserve the right to suspend or terminate access if we reasonably believe these rules are being broken.
Section 03Accounts & access
Some parts of the Services require an account (e.g., the client portal). You're responsible for the security of your credentials and for activity under your account. Tell us right away if you suspect unauthorized access.
Section 04Engagements & deliverables
When we work with you, we'll usually agree on a written SOW that defines scope, timeline, deliverables, assumptions, and dependencies. Unless the SOW says otherwise:
- We commit to the scope in writing — change requests outside scope require a new SOW or amendment.
- You agree to provide timely access, decisions, and content needed to deliver the work.
- Deliverables are accepted on the schedule defined in the SOW; silence after the review window means acceptance.
Section 05Fees & payment
Fees, payment schedule, and any retainer terms are set in your SOW or order form. Unless otherwise agreed, invoices are due within 14 days of issue. Late invoices may accrue interest at the lesser of 1.5% per month or the maximum allowed by law, and we may suspend Services for unpaid balances.
Fees are exclusive of taxes; you're responsible for applicable sales, use, and similar taxes.
Section 06Intellectual property
Your content
You retain ownership of the content, data, and materials you provide ("Client Materials"). You grant us a license to use them solely to deliver the Services.
Our work
On full payment, you receive a perpetual, non-exclusive license to use the deliverables for your internal business purposes. We retain ownership of our underlying tools, frameworks, prompt libraries, code patterns, and know-how ("iRiseUp IP"), and may continue to use and improve them across other engagements.
The site
iriseup.com and its content are owned by iRiseUp or our licensors. You may use the site for informational and commercial-evaluation purposes; you may not copy, republish, or build a competing offering from it.
Section 07AI & third-party services
The systems we build often use third-party AI providers (e.g., OpenAI, Anthropic) and other tools. Those providers have their own terms and privacy practices, which apply to data routed through them. AI outputs can be wrong, inconsistent, or out of date — you remain responsible for reviewing and using them appropriately, especially for decisions that affect customers.
We'll always tell you which providers a system depends on and document handoffs so nothing's hidden.
Section 08Confidentiality
Each side will protect the other's non-public information shared during an engagement, use it only for the purpose of working together, and limit access to people who need it. This obligation continues for two years after the engagement ends, or longer where required by law.
Section 09Warranties & disclaimers
We warrant that the Services will be performed in a professional and workmanlike manner. To the fullest extent permitted by law, the Services and the site are otherwise provided "as is," without warranties of any kind, express or implied — including merchantability, fitness for a particular purpose, or non-infringement.
Section 10Limitation of liability
To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data — even if advised of the possibility.
Our total aggregate liability for any claim arising out of or relating to these Terms or the Services will not exceed the amounts you paid us for the Services in the twelve (12) months before the event giving rise to the claim.
Section 11Termination
Either party may terminate an engagement as defined in the SOW. We may suspend or terminate access to the site and Services if you breach these Terms, fail to pay, or use the Services in a way that puts our systems or other clients at risk. Sections that by their nature should survive (IP, fees owed, confidentiality, liability, governing law) survive termination.
Section 12Governing law
These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws rules. The state and federal courts located in Delaware have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and each party consents to that jurisdiction. If any provision is found unenforceable, the rest remain in effect.
Section 13Changes
We may update these Terms from time to time. When we make material changes, we'll update the "Last updated" date and, where appropriate, notify you. Continued use of the Services after changes take effect means you accept the updated Terms.
Section 14Contact us
Questions about these Terms? We'd rather you ask than assume.
- Email: hello@iriseup.com
- Mail: iRiseUp, LLC — Attn: Legal
If your team requires a formal agreement, redlines, or vendor onboarding paperwork before kickoff, that's standard for us. Send the documents over and we'll route them quickly.